At crazy time, we believe that entertainment should always be enjoyable and within your control. Our responsible gaming programme is built specifically for Filipino players, giving you the tools and information you need to keep your experience positive. Whether you are setting personal limits, taking a break, or simply learning more about healthy play habits, we are here to support you every step of the way. If you have questions, visit our FAQ page or reach out to our support team at any time.
Every registered player on crazy time has access to a full set of responsible gaming controls, available directly from your account settings on mobile or desktop. These tools are free, easy to use, and designed to help you stay within your own personal boundaries at all times.
Set a daily, weekly, or monthly cap on how much Philippine pesos (PHP) you deposit into your account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. You can lower your limit at any time and the change takes effect immediately. Raising a limit requires a short cooling-off period to give you time to reconsider. This tool is one of the most effective ways to keep your spending predictable and within your budget.
It is easy to lose track of time when you are enjoying fish games, bingo, or sports betting on your mobile. Session reminders send you a notification after a set period — for example, every 30, 60, or 90 minutes — so you always know how long you have been playing. You choose the interval that works best for you, and you can update it at any time from your account settings. Taking regular breaks is a healthy habit that keeps gaming fun and prevents fatigue-driven decisions. This feature is available to all players at no extra cost.
Your account dashboard shows a clear summary of your deposits, withdrawals, bets placed, and net gaming activity over any selected period. Reviewing this data regularly helps you understand your actual spending patterns rather than relying on memory. The tracker is updated in real time so you always have an accurate picture of where you stand. If you notice your spending is higher than expected, you can immediately adjust your deposit limits or take a cooling-off break. Transparency about your own activity is the foundation of responsible play.
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days directly from your account. During this time, you will not be able to log in, place bets, or make deposits, giving you genuine space to step back. The cooling-off period activates immediately and cannot be cancelled once started, so it provides a real commitment device. This is ideal for players who want a temporary pause without permanently closing their account. After the period ends, your account is automatically restored with all your settings intact.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, your account is locked and you will not receive any promotional communications from crazy time during the exclusion period. We take self-exclusion requests seriously and process them promptly — typically within 24 hours of your request being received. If you choose permanent self-exclusion, your account will not be reopened under any circumstances. We encourage any player who feels their gaming is becoming a problem to use this option without hesitation.
Our player support team is available around the clock to assist with any responsible gaming concerns, account queries, or requests to activate any of the tools described on this page. You can reach us at [email protected] and we will respond as quickly as possible. We also encourage players who are concerned about their gaming habits to seek guidance from independent organisations that specialise in gambling support in the Philippines. Our team can point you toward appropriate local resources if needed. You are never alone — reaching out is always the right move.
Gaming is meant to be a source of entertainment, not stress or financial pressure. Knowing the early warning signs of problem gambling helps you take action before things escalate. If any of the following apply to you or someone you know, we encourage you to use the tools above or contact our support team immediately.
Gaming on crazy time is strictly for adults aged 21 and above, in accordance with Philippine law and the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR). We apply robust age verification checks during the registration process to prevent underage access. If you are aware of a minor attempting to access the platform, please notify us immediately at [email protected]. Parents and guardians are encouraged to use parental control software on shared devices to prevent access by minors. Responsible gaming starts with ensuring that only eligible adults participate in any form of online gaming or sports betting.
crazy time is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. If you ever feel that your gaming is no longer fun, please use our self-exclusion or cooling-off tools, or contact our support team at [email protected]. You can also visit our FAQ page for more guidance, or log in to your account to review and update your responsible gaming settings right now. New to the platform? Register today and start your journey with responsible gaming tools already built in from day one.